Communications: How to Talk, Write, Present, and Get Ahead

Module 1: Communication Fundamentals
Why are Communication Skills important
The Key to Communication
Why should you listen to me

Module 2: Skills Necessary for Good Communication
Expressing Yourself
You Definitely Want To
Who Are You Communicating With
Knowing Your Audience
How Do You Get the Answers You Need?
You Must Learn to Listen
Expectation Management
Inbox Management
Ignorance is Not Stupidity and “It Depends”
Staying Cool, Calm and Collected

Module 3: Meetings
Introduction and In-person Meetings
Remote Meetings
Running a Meeting
Meetings with Your Manager
Meetings with Your Employees
Intra-team Relationships
Inter-team Relationships
Meetings with Clients
Code and Design Reviews

Module 4: Writing
Introduction and General Writing Skills
Additional Writing Skills
Email Can Be Dangerous and Politeness Costs Nothing
Long Emails and Email Clarity
Social Networks
Reports and Articles
Blogging
Dos and Don’ts

Module 5: Presentation
Introduction and What Kind of Presentation
Picking a Topic
Picking a Complexity Level
Writing a Title and Abstract
Presentation Template
Slide Deck Content Flow
Slide Content
Images and Diagrams
Animations

Module 6: Delivering a Presentation
Introduction
Practice Makes Perfect
Dress Code and Clickers
Tech Checks and What Could Go Wrong
Manage Your Nerves
Handling Questions
Things to Consider
More Things to Consider
Never Do These Things